Privacy Policy

StanWeb LLC operates the website at stanweb.ai and provides website design, development, AI voice agent setup, chatbot integration, email automation, and digital marketing services to local service businesses.

For questions about this policy, contact us at contact@stanweb.tech or by mail at 123 Digital Ave, Suite 100, New York, NY 10001.

2.1 Information You Provide Directly

• Contact & Inquiry Data: When you fill out our booking form, request a consultation, or contact us, we collect your name, email address, phone number, business name, industry type, and any message you provide.
• Account Data: If you create an account or client portal, we collect login credentials and profile information.
• Payment Data: Billing information (name, address, card details) is collected by our PCI-compliant payment processors (Stripe). We do not store full card numbers on our servers.
• Communications: Emails, support tickets, and chat messages you send us.

2.2 Information Collected Automatically

• Usage Data: Pages visited, time on page, clicks, scroll depth, referring URLs, and browser/device type collected via server logs and analytics tools.
• IP Address & Location: Approximate geographic location derived from your IP address (country/city level).
• Cookies & Tracking Technologies: See Section 5 below for full details.

2.3 Information from Third Parties

• Social media platforms if you engage with our ads or connect accounts.
• Business directories and Google Business Profile data for lead qualification (in our outreach tools).
• Analytics and advertising partners (Google Analytics, Meta Pixel).

We use your information only for legitimate purposes:

• Service Delivery: Fulfilling your website build, AI setup, maintenance, and automation services.
• Communication: Responding to inquiries, sending project updates, invoices, and service notifications.
• Marketing (with consent): Sending promotional emails about new features, case studies, or relevant offers. You can unsubscribe at any time.
• Analytics & Improvement: Understanding how visitors use our site to improve user experience and content.
• Legal Compliance: Maintaining records as required by law, responding to legal requests, and enforcing our Terms of Service.
• Fraud Prevention: Detecting and preventing fraudulent transactions or abuse of our services.

Legal Bases (GDPR): We process personal data based on: performance of a contract (service delivery), legitimate interests (improving our services, fraud prevention), consent (marketing emails), and legal obligation (compliance).

We do not sell, rent, or trade your personal information to third parties. We share data only in these limited circumstances:

• Service Providers: Trusted vendors who help us operate our business (payment processing via Stripe, email delivery via SendGrid/Resend, cloud hosting via AWS/Vercel, analytics via Google Analytics, CRM tools). These parties are bound by data processing agreements.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may transfer to the new entity. We will notify you via email and/or prominent notice on our site before any transfer.
• Legal Requirements: If required by law, court order, or government authority, or to protect the rights, property, or safety of StanWeb, our clients, or the public.
• Aggregated / Anonymized Data: We may share de-identified statistics (e.g., "85% of our clients see new bookings within 30 days") that cannot reasonably identify you.

We use cookies and similar tracking technologies to enhance your experience:

You can control cookies via your browser settings. Disabling non-essential cookies will not prevent you from using our site. For EU/EEA visitors, we display a cookie consent banner compliant with ePrivacy requirements.

We retain your data only as long as necessary:

• Prospect & Inquiry Data: Up to 24 months from last contact, unless you request deletion sooner.
• Client Data: For the duration of our engagement plus 7 years for tax and financial records as required by law.
• Marketing Preferences: Until you unsubscribe or request deletion.
• Usage Logs: Up to 12 months.

After retention periods expire, we securely delete or anonymize your data.

Depending on your location, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion ("Right to be Forgotten"): Request deletion of your personal data, subject to legal retention requirements.
• Portability: Receive your data in a structured, machine-readable format (GDPR).
• Objection / Restriction: Object to or restrict certain processing activities.
• Withdraw Consent: Where processing is based on consent, withdraw it at any time without affecting prior processing.
• Opt Out of Marketing: Click "unsubscribe" in any email or contact us directly.
• Do Not Sell (CCPA): California residents may opt out of the sale of personal information. We do not sell personal data, but you may submit a request to confirm.

To exercise any right, email contact@stanweb.tech. We will respond within 30 days (GDPR) or 45 days (CCPA). We may verify your identity before processing requests.

We implement industry-standard technical and organizational measures to protect your data, including TLS/SSL encryption in transit, AES-256 encryption at rest, access controls limited to need-to-know personnel, regular security assessments, and SOC 2-compliant infrastructure providers (AWS, Vercel).

No method of transmission over the Internet or electronic storage is 100% secure. In the unlikely event of a data breach that affects your rights, we will notify you and relevant authorities as required by applicable law within 72 hours of becoming aware.

StanWeb LLC is based in the United States. If you are located in the European Economic Area (EEA), United Kingdom, or Canada, your information may be transferred to and processed in the U.S. where data protection laws may differ. We use Standard Contractual Clauses approved by the European Commission and other appropriate safeguards to protect such transfers.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will promptly delete it. If you are a parent or guardian and believe your child has submitted personal information, contact us at contact@stanweb.tech.

Our website may contain links to third-party websites (e.g., Google, Meta, LinkedIn). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy with a new effective date and, where appropriate, by sending an email notification to active clients. Your continued use of our services after the effective date constitutes acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data: